Delivery & Shipping

DecaMiner Simplified Customs Clearance Guide

I. Basic Knowledge

Definition
All DecaMiner equipment imports/exports require customs clearance procedures, including submission of complete trade documents and payment of duties/VAT/warehouse fees. Taxes are levied directly by destination country customs, not by DecaMiner.

II. Key Considerations

Clearance Time

Standard: 1-24 hours
Special cases: 3-14 days (missing documents/inspection/policy changes)

Document Checklist
Export:

DecaMiner Purchase Order
Commercial Invoice (equipment model/quantity/value)
Packing List (packaging specifications)
Transport Documents (Air Waybill/Bill of Lading)
Certificate of Origin (with DecaMiner seal)
Special Certificates (CE/FCC etc.)

Import:

Local Import License (if required)
Customs Power of Attorney
Customs Declaration (DecaMiner technical parameters)
AML Compliance Certificate (some countries)

III. DecaMiner Services

Customs Broker Support

Standard document templates
Dispute resolution for inspections/tax issues
Special zone solutions (free trade zones/bonded warehouses)

Payment Options

DDP Terms: DecaMiner covers all taxes
DAP Terms: Buyer pays taxes
Supported methods: LC/TT/cross-border platforms

IV. Emergency Response

Issue Resolution Process

Logistics provider notification → DecaMiner contact within 2 hours
Expert team intervention → solution within 48 hours
Real-time tracking → daily status reports

Contacts
Email: lulu@daviohk.com
Whatsapp: +86 18123874801
Telegram: @lulu_davio01
(Working hours: UTC+8 9:00-22:00, holidays adjusted)

V. Risk Management

Policy alerts: 30-day advance notice of regulatory changes
Compliance check: HS code verification before shipment
Dispute resolution: Archive all communication records

Tip: Use DecaMiner's official logistics channels for priority clearance and duty estimation. Unauthorized channels may incur extra compliance costs.